Much of my early design work was coming up with ideas for t-shirts, rugby kits and gifts for family and friends. From there I’ve developed a real love of graphic design. To start out, I taught myself various Photoshop and Illustrator techniques following online tutorials, or through simple trial and error. As someone who has …
In the summer of 2019, I was asked to help out a newly merged GP practice in Jesmond, Newcastle. The two practices has merged in a very short time scale, were effectively operating as two separate entities and their newly expanded patient base didn’t know what was happening. The first step was to establish the …
The Durham Dales Health Federation (DDHF) is an innovative, forward-thinking NHS organisation that provide health services to patients and GP practices across County Durham. DDHF has different audiences it needs to communicate with, and they identified this as an area they did not have in house expertise on. I did some discovery days with the management team, …
I was approached by The Weardale Practice, a GP practice in County Durham to help them with their patient communication and engagement. The practice had some specific challenges going on – new systems being introduced to help patients, the need to change how the practice operate to be sustainable, and a general lack of awareness …